Privacy Policy
Effective Date: 15 Dec 2024
At Synthetic Thatch Roof (operated by KHW Solutions), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, https://syntheticthatchroofs.com (“Website”).
1. Information We Collect
We collect personal information that you voluntarily provide when you contact us via:
WhatsApp Messaging: When you reach out through the WhatsApp link on our Website.
Phone Calls: When you call us directly using the provided contact number.
Contact Forms: When you fill out the form on our Website, which includes fields such as:
Name
Email Address
Contact Number
Other optional details related to your inquiry.
We may also collect non-personal information, such as:
Browser type and version
IP address
Time and date of access
Referring Website
2. Purpose of Data Collection
The data we collect is used for the following purposes:
To respond to your inquiries and provide the requested information or services.
To communicate with you via WhatsApp, email, or phone.
To improve the user experience and functionality of our Website.
To send important updates or notifications regarding our services (only if you have opted in).
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our Website or conducting business, such as:
Hosting providers
Customer support tools (e.g., email or WhatsApp messaging services)
These third parties are required to protect your information and use it solely for the services they provide to us.
4. Cookies and Tracking Technologies
Our Website may use cookies or similar technologies to enhance your browsing experience. These cookies:
Help us analyze how visitors interact with the Website.
Improve Website functionality and usability.
You can manage cookie preferences through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
Secure hosting environments
SSL (Secure Socket Layer) encryption for data transmission
Restricted access to personal data
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
7. Your Rights
You have the following rights concerning your personal data:
Access: Request a copy of the information we hold about you.
Correction: Request corrections to your personal information.
Deletion: Request the deletion of your personal data.
Opt-Out: Opt-out of receiving communications from us.
To exercise these rights, please contact us at info@khwsolutions.com or call us at 91485 84281.
8. Children’s Privacy
Our Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revised “Effective Date.”
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Email: info@khwsolutions.com
Phone: 91485 84281
Address: Door no. 401-A, 1st floor, 5th A Main Rd, II Block, HRBR Layout, Kalyan Nagar, Bengaluru, Karnataka 560043